Arush is made by one person, so support is a direct email rather than a help desk. Write in Indonesian or English — both are fine.
What to include
So we can reproduce the problem in one go, please tell us:
- your phone model and Android version,
- the app version (shown at the bottom of the main menu),
- the level number, if the problem is on a specific board,
- what you expected to happen, and what happened instead.
Screenshots or a short screen recording help more than anything else.
Response time
We reply within two business days. Crash reports and payment problems jump the queue.